Bubbly,
Have you called the Consumer Council?
http://www.consumer.org.hk/
Telephone hotline 2929-2222
Office Locations
http://www.consumer.org.hk/website/w...eLocation.html
How horrible for you. As a new mother you should not have to deal w/ this. Maybe you ask your husband or your mom to take this up for you, so you can get some rest?
Good luck.