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Kinder U?

  1. #17
    mamaS is offline Registered User
    Join Date
    Feb 2006

    i went for a trial class today at kinderU after seeing their ads here, and i'm familiar with Glenn doman style of teaching. I almost had a high blood with the staff. After the class, i want to enroll for the month, the receptionist said i have to pay one month deposit which is refundable (that's fine), then i have to buy the reading kit for $2,000+++, I said i already have it and she insist it's their policy for everybody. I mentioned my friend's baby who is there for a few months now and i know they didn't buy the kit. After a long argument, even checking my friend if she had bought the kit, she said it's okay. Later, she told me i have to pay 2 months deposit for july and august. I don't know if she is upset or doesn't know what's the payment policy.

    Anyone enrolled here, how many months deposit did you pay? I end up not enrolling as the whole time, this lady is not accomodating at all. I will be moving house in July so i explain i cannot make it that month, and she said that their school is not a playgroup where i can just show up anytime.

    There are lots of other schools. The reviews here is right, this is not a good place to go. Sorry.

  2. #18
    mintycat is offline Registered User
    Join Date
    Sep 2006

    I enrolled there in Sept of 2006. We paid one month deposit but didn't buy the kit, although they tried to sell me everything from the flashcards to the xylophone. I didn't like the attitude of the staff either. My friend also had an arguement with the staff. I ended up going for 2 months (finished the month of the deposit and gave the one month notice.

  3. #19
    mamaS is offline Registered User
    Join Date
    Feb 2006

    The lady told me i have to pay a total of almost 5k, including the kit.....You can buy the kit elsewhere at cheaper price, i got mine new for 1k only.

    They also don't give receipt for trial class, the staff got the money and told me which room to go without the receipt.

  4. #20
    Neha is offline Banned
    Join Date
    Nov 2006
    Mid Levels, Hong Kong


    We did the trial lesson at Kinder u. Our aim was for her son to interact with other kids. He will complete 7 months week. In hour they do words ,songs and some exercises. Our son enjoyed it. The part about learning I am not so sure, It is expensive about Hkd 250 per turn and if u fo 8 turns a months then about HKD 1750.00 a month. It is true when u meet the Hos they do come across as passionate about the program but at the same time that it is all about money making.

    Earlier there was a thread about asking certain questions to the institute before enrolling your kids like asking how long have th teachers been teaching at the institute etc

  5. #21
    L'est Rose is offline Registered User
    Join Date
    Feb 2007
    Hong Kong

    My son joined several activities in different centres before.

    When he was bb, he attended playgroup in Kindermusik by Catherine in Central. They are not pushy, and the teacher, Natalie, really has the passion and loves kids. They never persuaded me to join more classes or pay more $$$....while the atmosphere is very comfortable.
    Although my son doesn't attend classes in their centre anymore, but I will join their X'mas, Easter Party, and organize birthday party there.

    When my son was 3 yrs old, I joined Little Gym in TST. I joined because my son was very active, and I think the activity is suitable to his motor development. In fact, I didn't like the centre as they are quite pushy. For example, after the first trial lesson, while I was very busy taking care of my son, cleaning the hands, wearing socks, they kept on persuading me to join their program, talking about promotions. I really hate it coz they didn't care how much I feel or my son enjoyed the class. The only goal is persuade me to join it. Finally, I quit after one program although my son loved there.

    My son started attending Kinder U French classes last year. However, we quit few months later although he learnt some French there. Similar reason, too money oriented and commercial. I have visited there and asked information in reception, and their manner is terrible, won't say thank you, lost my contact info twice as they never followup and send me info. However, when they want to promote things, I always receive their phone message and email...quite annoying...When my son attended the class, other staffs will not smile and say hello to me, they just like 'office people' instead of people who loves working with kids.

    My musikbox, my son attended several programs there, and he enjoyed a lot. The atmosphere is nice too.

    my son is attending K1 in Tutor Time. very positive comments and feedback. I heard that they organize playgroup in Kowloon campus on weekend, but I don't know the details of it.

  6. #22
    mamaS is offline Registered User
    Join Date
    Feb 2006

    Agree about kindermusik by Catherine, we go there and my baby (and me) loves it much. They are not pushy after the trial class, cheaper rate too for $160 (less discount) per session.

  7. #23
    rani's Avatar
    rani is offline Administrator
    Join Date
    Sep 2002
    Pokfulam, Hong Kong

    We've received the following response from KinderU. They are working on resolving the issues discussed.

    Dear Parents

    Your comments about KinderU are noted and appreciated:

    1. Manner of the Customer Service Staff

    All members of the CS staff have been given a copy of the comments made by
    the geobaby parents and we will enhance our internal training procedures to
    ensure that the incidents complained of do not happen again. We sincerely
    apologise should any parent been offended.

    2. Teaching materials

    Since mid-May, our CS staff have been instructed that the purchase of
    standard teaching materials are strongly recommended but NOT mandatory. The
    materials match the curriculum and we see it to be important that parents
    buy a set for support and revision purpose at home. However, parents have
    the absolute choice as to whether they do buy the teaching materials. We
    used to give out black and white word cards that we printed using our
    photocopier (raw and homemade). The new set are all manufactured in
    accordance with the size, colour and material standards laid down by Dr.
    Glenn Doman's Institute of Achievement of Human Potentials.

    3. KinderU is NOT just a playgroup

    We make no apologies for the fact that we need commitment from parents and
    their understanding that they cannot come in and out whenever they want.
    All of our courses follow a curriculum for the best interest of the child.
    We trust that we need commitment from parents to work with us for their
    child to gain the maximum benefit. We therefore collect a deposit for some
    of our courses.

    4. KinderU being too commercial?

    Rightmind Kindergarten started as a mother's effort to build a career and at
    the same time being able to mind (Mrs. Betty Ho) her two elder sons.
    KinderU was later established by reason of her pursuit of quality early
    childhood education as inspired by Doman and Shichida.

    While commercialism and profit motive do play a part in the operations, it
    is by no means the only purpose. We trust that parents who own and operate
    a business in Hong Kong understand the challenge and pressure faced by
    KinderU in rental costs and HR. At present, KinderU pays huge rent to Sung
    Hung Kai, Hutchison and ETON Group. All these landlords are commercial
    giants and/or listed companies. Just like any other business, KinderU needs
    to generate adequate revenue to maintain quality and survive.

    5. Comments from Mrs. Sun

    This morning, I met with a KinderU parent and a potential parent for
    Rightmind Kindergarten. She just joined KinderU and was visiting Rghtmind
    Kindergarten. She said: "I have four friends who attended KinderU. Two of
    them love it and two of them did not like it." She went on to ask: "Why the
    diversity?". I could not answer her question at the time. Suffice it to
    say that I sleep well each night knowing that we try our best at all times
    to deliver the best in early childhood education to parents in Hong Kong.
    We are tremendously proud of the achivements of KinderU parents and their
    child over the past 5 years.

    We are far from perfect but will keep on trying :).

    Thanks to all of you for your kind criticism. I will not rest until I see
    all negative aspects retified. Please feel free to write direct to
    [email protected] should you have comlpaints about KinderU and/or
    Rightmind Kindergarten in future. Please write to me if you have a genuine
    grivence and give me the opportunity to "right the wrong".

    Thomas Ho
    Program Director/Father of three sons

    Founded GeoBaby in 2002

  8. #24
    mailmail is offline Registered User
    Join Date
    Mar 2007
    Hong Kong

    I still think the operation is "weird". I called them up last week with the intention of enrolling my son to their summer course, but the lady on the phone refused to send me the price list for the various courses they offer. She said I have to tell her which course I am interested in, and she will tell me verbally on the phone as the price list is "private"!!!!!!!

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