Actually what I mean is that you can now SUBMIT all the paperwork over the internet, scan in your passport/ID card etc - you don't need to go to the office except to pick up the visa (but you need to take the originals at that appointment since they haven't seen them yet...) I'm not talking about the online appointment booking, I'm talking about the online submission of paperwork.

I think I'm going to try it - will let you all know how it goes :)