Forums  •  Classifieds  •  Events  •  Directory

 

need help w/ internet asap

  1. #1
    ctrbabe1 is offline Registered User
    Join Date
    Oct 2003
    Location
    Pok Fu Lam, Hong Kong
    Posts
    286

    need help w/ internet asap

    Hi all... We are currently house sitting for some friends while they are away on holiday for a few weeks, and today it seems like everything started going wrong with their things. The most annoying thing, at the moment, though, is that their internet is only working with HK websites, but not any others. I.e. I can not access MSN, hotmail, yahoo, new york times etc etc etc. But any website based in HK comes up ok. Also, their NOW Broadband (tv) has suddenly stopped working as well. I don't know if their tv and internet are connected somehow and that's why they both stopped working at the same time...

    Our friends said we could call them if we needed help w/ anything, but I really hate to bother them on their holiday. Has anyone else had a problem with this? Or have any idea why it might be happening?

    Thanks!
    All the best,
    Katie

  2. #2
    drcookie is offline Registered User
    Join Date
    Sep 2006
    Location
    Mid-levels
    Posts
    43

    Smile earthquake

    Hi,

    very simple and nothing that anyone can do anything about. The earthquake in Taiwan knocked undersea cables, affecting particularly badly PCCW, but generally affecting anything that has to come into HK. That is why local is fine, but anything routed elsewhere doesn't work. May take time to fix, see the scmp or bbc news websites, both work for me.

    Hope that explains it.

  3. #3
    ctrbabe1 is offline Registered User
    Join Date
    Oct 2003
    Location
    Pok Fu Lam, Hong Kong
    Posts
    286
    Haha, I didn't even know there was an earthquake. Thanks so much for the quick answer, I really appreciate it! I'm glad I didn't call my friends! :)
    All the best,
    Katie

  4. #4
    rani's Avatar
    rani is offline Administrator
    Join Date
    Sep 2002
    Location
    Pokfulam, Hong Kong
    Posts
    5,729
    http://www.geoexpat.com/forum/thread16566.html

    Full recovery will take upto 2 - 3 weeks. The focus right now is getting the financial services back up and eventually will come down to the retail broadband level I figure.
    Founder of GeoBaby.Com

  5. #5
    carang's Avatar
    carang is offline Registered User
    Join Date
    Sep 2004
    Location
    Sai Kung
    Posts
    6,259
    have no prob getting geobaby... but geoexpat is taking FOREVER.... if i'm lucky...hope it's up and running soon!!
    (hope you all had a great holiday too!)

  6. #6
    rani's Avatar
    rani is offline Administrator
    Join Date
    Sep 2002
    Location
    Pokfulam, Hong Kong
    Posts
    5,729
    carang : Geobaby is hosted on our server in Cyberport which is why its functioning normally. GeoExpat is in the US and is affected by the earthquake related failures

    (Shri here)
    Founder of GeoBaby.Com

  7. #7
    carang's Avatar
    carang is offline Registered User
    Join Date
    Sep 2004
    Location
    Sai Kung
    Posts
    6,259
    thanks shri, that's what i figured...hope it gets sorted out for you guys soon!

Similar Threads

  1. Matilda - Internet?
    By canadienne in forum Hong Kong Pregnancy Forum
    Replies: 12
    Last Post: 01-20-2010, 06:01 PM
  2. BEWARE - Internet Baby Item Sites Abroad
    By Chilli in forum Preparing for the Arrival
    Replies: 5
    Last Post: 03-28-2009, 04:52 PM
  3. We need an Excellent Helper ASAP
    By MLBW in forum Helper Forums
    Replies: 14
    Last Post: 02-25-2009, 11:51 PM
  4. Buying things on internet
    By Valencia in forum Everything Else
    Replies: 0
    Last Post: 09-22-2005, 10:36 AM
  5. Helper Needed ASAP
    By hareme in forum Helper Forums
    Replies: 0
    Last Post: 03-30-2005, 12:52 PM

Tags for this Thread

Scroll to top