Defective Tiny Love product
- 11-10-2007, 12:55 PM #1Registered User
- Join Date
- Jan 2007
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- HK
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Defective Tiny Love product
I bought a Tiny Love Activity Gym (Duet) at Bumps to Babes which came with a few "hanging toys". I was wiping one of the teething toy with a cotton soaked in drinking water when I noticed that the colour of the toy came off!
I want to lodge a complaint - should I raise it with B2B or with Tiny Love or both?
Has anyone else experienced this? I would strongly recommend you check your toys...
Any comments appreciated. Thanks!
- 11-10-2007, 03:29 PM #2Registered User
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- May 2005
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- Hong Kong
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i would do both. i did contacted Tiny Love HK Distributor before & they were quite helpful. & the staff at B2B are nice too. At B2B, you can actually contact the owner, Mr Walker. Then you might even want to lodge a compalint with the HK Consumer Council.
- 11-10-2007, 03:30 PM #3Registered User
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- May 2005
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- Hong Kong
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we always wipe the toys before we let baby play with, but has never encounter any problem.
- 11-12-2007, 09:46 AM #4Registered User
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- Mar 2006
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- Discovery Bay, Hong Kong
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- 736
We also have never encountered any problems with our tiny love toys, despite their being washed over and over again.
I would also talk to both B2B and Tiny Love....the distributer in HK is callked Ilinko (something like that). They helped us with another matter.
- 11-12-2007, 09:57 AM #5
We sell Tiny Love toys too and haven't had any complaints. The Disti is ilinko - Tel 3112 2288. You can speak to Chaddy or Alan.
- 11-18-2007, 02:54 PM #6Registered User
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- May 2006
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- Hong Kong
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- 544
We bought a Tiny Love Symphony-in-Motion mobile and after barely a day, the mobile would not spin. We brought it back to B2B and they let us replace the product with something else.
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