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Who is your medical insurer and why?

  1. #25
    carang's Avatar
    carang is offline Registered User
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    for those wondering what we are on about... oze's daughter and my son set fire to their bed last year.... like i said, thank god we were in the house when it started to fill with smoke, otherwise the whole place would have gone up in flames.

  2. #26
    dmk cheung is offline Registered User
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    I am using AXA PPP, very good and very efficient, deposit the money into my account within 3 weeks. I dont go through the agent and I just do everything through internet. I strongly recommend .

  3. #27
    0ze_Kid's Avatar
    0ze_Kid is offline Registered User
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    thanks again for all the feedback. It is helpful given that I just found out that we could join the company health plan which is DOUBLE the cost than what I have been looking at and doesn't include optical or dental !!

    carang, sorry (thanks for filling in the gaps), I spend so much time here I sometimes forget to put in the background!
    Last edited by 0ze_Kid; 07-12-2009 at 09:37 AM.

  4. #28
    beckveldman is offline Registered User
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    I've had myself and two children insured with IHI for 4 years (they cover two children for free per each adult member), and have found them to be excellent. They were the only company willing to insure me including my pre-existing condition (for an additional % penalty on the premium, I am covered for my condition).

    The only hassle is that their card is pretty much not accepted over the counter anywhere I go here in HK as an outpatient, so I find I do have to keep a spreadsheet running to track our outstanding claims, usually takes about 3 weeks for auto-reimburse to our account. Occasionally I have had to "remind" them re certain claims that have become stuck in the system, but the response via e-mail is within hours and always positive.

    For large hospital stays which are planned, pre-authorisation can arranged within 24 hours via a special e-mail "hotline" for that purpose only. Works beautifully.

    We have found the investment in our medical care and peace of mind to be well worth the cost (especially over a particularly trying pregnancy). I'm sorry, but personally, wrestling with the public system for myself and my children is something that I am overjoyed I can afford not to do (and the same goes for my home country).

  5. #29
    starbucks2 is offline Registered User
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    Hi

    What an interesting thread. We were with Allianz and they were terrible. Disputing every claim. Had to laugh (dryly) when we saw that they made a record profit the year we took out the insurance, had to think that that was because they disputed every claim!

    Now with HSBC through my work and they are good so far. We have a broker through my work which helps.

    SB2

  6. #30
    aussie mum is offline Registered User
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    we are with Allianz (through my husbands company - we don't pay for it) and they have been GREAT. never dispute a thing. strange.

  7. #31
    Klam is offline Registered User
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    Our agent recommended InterGlobal from the UK and have never had any problems with claims. However, we do have to send our claims directly to the UK, but gather you have to do this with other insurers.
    My son (3yrs) is also insured free under my coverage and has the same benefits as I do.
    The price isn't huge compared to our old BUPA which we just couldn't afford any more.

    Hope this helps.

  8. #32
    starbucks2 is offline Registered User
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    aussie_mum - hopefully our experiences with Allianz were a one-off and not indicative of their entire company attitude. Have to say though that being told by their chief medical expert that we essentially know nothing because we are reading the policy as "laypeople" (read as, dumb) did rub us up the wrong way (I am a lawyer) especially when they then had to agree in the end that we were right and had emails from personnel at their company to confirm our interpretation of the policy. They made the only 2 claims we made with them, which were both maternity related and very stressful, extraordinarily difficult.

    SB2

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